Privacy Policy

This Privacy Policy describes how VivaCulina (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details such as your name, email address, shipping address, and phone number

  • Payment information (processed securely through third-party payment providers)

  • Order details and purchase history

  • Device information such as browser type, IP address, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional emails (if you opt in)

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Shopify and related service providers

We do not sell, rent, or trade your personal information.

4. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. All transactions are processed through secure, encrypted payment gateways.

5. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand customer preferences. You may disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: Ibrahimcade31@outlook.com

VivaCulina
Cook. Serve. Celebrate.